Narratives that earn recognition

Medals, n. /ˈmɛd.əl/

Sign of achievement, public proof of performance and a standard that must be upheld in public.

Medals Team

Medals Team is a Zurich-based brand management office for leaders and organisations who treat reputation as a core asset, earned through performance and sustained through consistent communications. Our work focuses on shaping how stakeholders think and feel, so the story surrounding decisions supports confidence, credibility and long-term value.

How we think

Medals Team approaches brand management as reputational management in practice, shaping narrative and engagement so leadership intent is understood within organisations and across key external audiences. Our work is guided by a steady loop of assessment and response, so communications remain consistent as context shifts.

What we deliver

Targeted services that align strategy, narrative and reputation, spanning reputation stewardship, leadership council, special mandates, corporate narratives and communications around pivotal partnerships and events.

Medals Team

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Medals Team is a Zurich-based brand management office that treats communications as the place where strategy becomes narrative, helping leaders turn their work into stories that move across markets and channels, resonate with the audiences that matter and build durable reputations over time.

Beneath every story sits a reputational outcome. Medals Team designs communications to protect what has been earned, strengthen stakeholder confidence and keep leadership intent legible across media engagement, employee communications, stakeholder communications and leadership visibility.

Platinum

Reputation stewardship that aligns behaviour and messaging to meet and exceed stakeholder expectations. 

Gold

Strategic narratives that connect performance with recognition and align communications with long-term direction.

Silver

Providing brand management and reputation strategy, offering clear perspective and strong judgement in demanding situations.

Bronze

Disciplined execution that keeps messages consistent, measured and worthy of the reputation they represent.

How we think

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How Medals Team thinks about communications reflects the idea of a medal: work that stands up to close inspection, carries meaning for those who receive it and signals achievement without shouting. We shape brands so reputation is strengthened through what stakeholders see, understand and repeat, across media, internal communications, and key external relationships. Our role is to help leadership shape communications that feel earned, not claimed, and that hold their value over time.

Working with Medals Team means engaging advisers who hold the objective in view and frame communications to support decisions, positioning and trust. The aim is consistency of meaning, even as the context shifts.

What we deliver

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Medals Team delivers brand management that protects and grows reputation by shaping what priority stakeholders think and feel, then translating that insight into communications choices that hold their value over time. The work covers reputation strategy and stewardship, board and leadership communications, crises and special situations, corporate narrative and brand positioning, plus sponsorship and event communications.

We work across sectors that operate in the public eye, including finance and business, culture and sport, sustainability and philanthropy, supporting listed and private organisations, institutions, associations, foundations and selected individuals. Our approach is built on supporting reputational strength before, during and after pivotal moments.

  • Stakeholder perception mapping to identify whose views shape reputation.
  • Ongoing listening and monitoring to spot reputational signals early.
  • Reputation measurement and reporting to inform leadership decisions.
  • Reputation strategy design to align conduct with communications.
  • Response planning and escalation support to act decisively when risks emerge.
  • Board-level communications advice to support governance and confidence.
  • Leadership positioning to strengthen authority and public credibility.
  • Speech and ghost-writing to express intent with discipline and precision.
  • Executive messaging for key moments to align internal and external understanding.
  • Investor and regulator briefings to anticipate scrutiny and protect trust.
  • Issues and crisis planning to define scenarios and decision triggers.
  • Live situation communications support to maintain control of the narrative.
  • Scenario messaging to prepare lines that remain defensible under pressure.
  • Coordination with legal and advisers to align facts and timing.
  • Post-event debriefs and refinement to improve readiness for future moments.
  • Corporate story development to translate strategy into a coherent narrative.
  • Brand and positioning messages to differentiate with credibility and restraint.
  • Messaging architecture to set priorities and guide consistent usage.
  • Copy for core corporate materials to standardise tone and meaning.
  • Naming and taglines to express positioning with a clear rationale.
  • Sponsorship narrative design to link investment to reputational value.
  • Partnership communications to coordinate joint positioning and approvals.
  • Event messaging and run-of-show support to keep delivery controlled and intentional.
  • Joint announcements and statements to sequence stakeholders and media.
  • Post-event communications wrap-up to capture outcomes and next steps.